Dealer Limitations: Customers are responsible for understanding the proper way to install this product. Wine Racks America does not assume responsibility for product failure due to installation out of compliance with manufacturer’s guidelines and instructions.
Returns & Exchanges: If you are not completely satisfied with your purchase, you may return it within 30 days for an exchange, refund or credit. To initiate a return, call us at 1.888.373.6057. Merchandise must be returned in new condition, upright and in its original packaging. Unless the wrong item was shipped, you are responsible for arranging the return shipment of the product, original shipping charges will not be refunded and a 25% restocking fee will be assessed.
We reserve the right to deny a full refund of the purchase price if the returned item is damaged or shows signs of wear and tear. If an item is returned with damage, the cost to repair or replace the item will be deducted from the refund. Therefore, we recommend insurance when you arrange for the return shipment of the product.
1800 QTL / QT / XT / XTS: For five years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship.
1800 XT-220V: For two years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship.
1800 XTSX, 3200 VSi/VSx, 4200 VSi/VSx: For five years from the date of purchase, your CellarPro warranty covers the internal compressor if it proves to be defective in materials or workmanship. In addition, for two years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components the wine cooling unit that prove to be defective in materials or workmanship.
4200VSi / VSx – 220V/50Hz: For one year from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components the wine cooling unit that prove to be defective in materials or workmanship.
Split Systems: For five years from the date of purchase, your CellarPro warranty covers the internal compressor if it proves to be defective in materials or workmanship. In addition, for two years from the date of original delivery, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship. The warranty will not be activated until the Support and Data Service Sheet has been completed and submitted to CellarPro. The warranty period starts from the time of purchase, regardless of the time of activation.
For all products covered by the terms of this warranty, CellarPro will repair or replace the original cooling unit with a new or refurbished cooling unit and, once replaced, the original cooling unit must be returned to CellarPro.
All service provided by CellarPro under the above warranty must be performed by CellarPro or a designated repair facility unless otherwise specified by CellarPro. Purchaser is responsible for shipping the wine cooling unit to and from CellarPro or to and from a designated repair facility, and for removing and reinstalling the wine cooling unit from the wine cellar.
The limited warranty applies only to wine cooling units purchased from the factory or an authorized dealer. Damage caused by others or by any cause beyond the control of CellarPro, shall not be considered defects in material or workmanship and are not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, or improper use, maintenance, installation, service or repair.
THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES, WHICH CELLARPRO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. CELLARPRO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights, which vary from state to state.
To receive parts and/or service and the name of a CellarPro designated repair facility nearest you, contact your CellarPro dealer. You may also contact CellarPro directly by calling us at 1.877.726.8496.
