Wine Racks America, Inc. warranties all wooden wine racks for the product’s life. This service protects against any defects in materials or workmanship performed by Wine Racks America. Should a defect arise, contact us immediately. “Defect” refers to, but is not limited to, occurrences of warping and bowing of the wood, splitting, or cracking. Manufacturer will replace the defective part or send a replacement at its discretion.
Customer is responsible for notifying the Manufacturer of defects believed to be covered by this Warranty within 10 days of receiving the product. Manufacturer reserves the right to inspect any item for product failure and may request photographs of or the return of the product. This Warranty is limited to the cost of repair or replacement of the defective item.
Wine Racks America LED products are guaranteed for six months from the date of purchase. Customers may request an exchange or a refund of defective products within that period. Conditions of exchange or return will be the same as stated above.
This Warranty does not cover products that have been modified or altered by the customer. This Warranty does not apply to products that are improperly assembled, handled, or installed. Damage to products caused by Acts of God is excluded from this Warranty. Conditions not covered herein are settled solely by the discretion of Wine Racks America, Inc.